Nook is Frozen or Won't Turn On

• Nook Reading App For Mac
• Nook Reader For Mac Not Working
• Nook App For Mac
• Nook Reader For Mac Computers
• Nook Reader For Mac

The screen is frozen or won't turn on and no actions can be made.

Wi-Fi is a generic term used to describe wireless Internet access. A Wi-Fi enabled device (such as a computer, laptop, mobile phone, or e-reader) can connect wirelessly to the Internet if it is in range of a wireless network. *B&N Readouts feature not available on the Windows app. **Special Content Offer available to new NOOK customers only. Select promotional content available for a limited time only. Promotion subject to change and may be modified or ended at any time.

Plug the nook into the AC adapter for at least two hours to restore battery life

Remove the battery and reinstall it. This can be done by removing the back unscrewing the battery removing it and then putting it back together.

If you have added an additional memory card and the contacts are not correctly lined up this may have caused the nook to freeze.

Black Lines on Nook Screen

Nook Reading App For Mac

Black lines or spots on nook display.

Try turning it off, waiting 30 seconds and turning the nook on again.

Display is defective and needs to be replaced.

Nook Doesn't Hold Charge

Battery only works when device is plugged in or holds charge for only a short period of time.

Purchase a replacement battery.

Broken AC Adapter

AC adapter is bent, ripped, or worn out and no longer charges the device.

The nook uses a micro USB cord so it can be easily replaced with any micro USB power cable.

Broken or Shattered Screen

nook was dropped or damaged somehow causing either a cracked or shattered screen

See our guide on how to replace the screen.

Unresponsive Buttons or Jammed Buttons

Nook Reader For Mac Not Working

Expected action is not performed when a button (power, 'n' button, or volume buttons) are pressed, or buttons have become jammed in and not functional.

Nook App For Mac

To fix unresponsive buttons, soft reset the device. To soft-reset the device hold the power and 'n' buttons together for 10 seconds, then to turn the device back on hold the power button for 5 seconds (as opposed to the usual 2 seconds).

Nook Reader For Mac Computers

Nook Reader For Mac

See the guide on how to fix the button, the device will have to be taken apart and the button realigned.